Resources
Service status
Current status of Kairev's service and how we communicate incidents during early access.
Current status
No incidents have been reported. During early access we publish status here and notify affected workspaces by email; a dedicated status page with uptime history will follow.
What we monitor
| Component | What it covers |
|---|---|
| Control plane and web app | Signing in, settings, the Activity feed |
| Action Gateway | Every action the agent takes on connected services |
| Inbound webhooks | Incoming email, chat and WhatsApp messages (queued and retried if a provider is slow) |
| Sending infrastructure | Outbound email from sending inboxes |
| Website and inbox | kairev.ai and inbox.kairev.ai |
How incidents are handled
- Affected Desks are paused automatically if actions cannot complete safely.
- Workspace Owners are notified by email with what is affected.
- Updates are posted here until resolved, followed by a short summary of the cause.
Report a problem
Email hello@kairev.ai with your workspace name and what you are seeing.